Ginko Systems offers a complete portfolio of customized kiosk programs and support tailored to your business kiosk needs:
- Kiosk Help Desk: Hardware and software specialists diagnose and remotely solve problems with your kiosk.
- Nationwide Quick-Response Kiosk and Network Maintenance: If we are unable to solve your kiosk problem remotely, our rapid-response technicians ensure that your kiosk is functional as quickly as possible.
- International Product Support: Just call us with your kiosk needs, and we will assemble a suite of services to support those needs.
- Remote Kiosk Monitoring: We can optionally monitor your kiosk constantly or periodically to determine replenishment and/or field service needs, before they occur.
- Kiosk Spare Parts Provisioning: A customized combination of consigned inventory, depot repair, and/or replacement parts ensures that your kiosk is continuously available.
- Staging and Installation: Successful kiosk installations allow you to concentrate on business while we focus on deployment.
Support
North American support including Canada, Caribbean, and Latin America
- 1-800 Help Desk
- Remote Monitoring
- RMA and Warranty Processing
- Site Surveys
- On-Site maintenance next day