Tech Support

Ginko Systems LLC has always supported the products we build. When we began supplying S e l f - S e r v i c e Kiosk to the Self Storage Market, we expanded and formalized our Tech Support Group. We now offer a 1-800 help desk with full remote diagnosis and troubleshooting. Our techs can access the unit directly via the internet, login, and analyze the equipment. We also offer Phone Support for operational questions. Our Tech support people are some of our most tech savvy members of the Ginko Team. We consider Tech Support to be crucial to our and our customer success. Poor tech support can affect the bottom line through customer dissatisfaction, and equipment down time. It can however be a valuable tool in elevating your presence in the market by providing quick support and solid problem resolution.

Tech Support

Ginko Systems LLC has always supported the products we build. When we began supplying Self-Service Kiosk to the Self Storage Market, we expanded and formalized our Tech Support Group. We now offer a 1-800 help desk with full remote diagnosis and troubleshooting. Our techs can access the unit directly via the internet, login, and analyze the equipment. We can also offer Phone Support for operational questions. Our Tech support people are some of our most tech savvy members of the Ginko Team. We consider Tech Support to be crucial to our and our customer success. Poor tech support can affect the bottom line through customer dissatisfaction, and equipment down time. It can however be a valuable tool in elevating your presence in the market by providing quick support and solid problem resolution.